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Publishing your Web Site
Using FTP
Using Frontpage
Using SSL (Secure Web Sites)

Database
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Transferring a Domain Name
Domain Registration Agreements

Server Side Includes
Random Image Generator
Random Link Generator
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General Information
Frequently Asked Questions
Security Advisory Whitepaper

Email
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Using Outlook
Using Outlook Express
Using Netscape Messenger

CGI Scripts
Installing your own CGI Scripts
Text Clock
Domain Lookup
Guestbook
Form Mail

If you need to contact us directly, or if you have an emergency with your service, you may email us at the numbers below. Emails are answered within the hour.

Data Center
240 North Fifth St.
Suite 210
Columbus, Ohio 43215 USA

Sales & Customer Service
General Administrative Offices
2431 Becket Circle
Stow, Ohio 44224
accounts@active-sites.com


Technical Services & Support
159 East State Street
Barberton, Ohio 44203


email us at: support@active-sites.com

Using FTP

If you don't currently have an FTP client, you can obtain one from www.download.com.
For example, one of the most popular is WS-FTP.

USING WS-FTP

Setting up WS-FTP to connect

1. First thing you should see when you open WS-FTP is the "Session Properties".

2. Next click on "NEW".

3. Fill in the profile name, you should use your domain name for that.

4. Fill in the Host Name/Address line with [ Your Domain Name ]. If your site has just been setup, use your IP Address that was given in the "Your domain is ready" initial E-Mail. After the first couple of days, use [ Your Domain Name ] as listed above.

5. The host type line is one that is best left alone, move on to the username and password fields and fill them out.

6. Now simply click on "save password" then click on apply. Your settings are now saved.

7. Now click on "connect". you will see files on the left and right. The ones on the left are your files and you want to upload them to our servers for display.
NOTE: Upload html files as ascii and graphics as binary.

8. All support inquires or error reports with the program should be directed to the software vendor at http://www.ipswitch.com/

Credit Card Processing
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We accept the following credit cards.
Ohio residence add 6.85% sales tax.


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