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If you need to contact us directly, or if you have an emergency with your service, you may call us at the numbers below.

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2431 Becket Circle
Stow, Ohio 44224
330-688-4209


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159 East State Street
Barberton, Ohio 44203
216-276-0586


email us at: support@active-sites.com

Transferring a Domain Name

Active-Sites makes its best effort to make the transferring of a domain name easy for you. Because so many registrars have appeared in the last several years, Active-Sites requires that you initiate the registrar change.

This may require you to read the policies for your registrar in order to complete the procedure. If you do not know the registrar for your domain, you may easily check this by going to http://www.opensrs.net/whois.
Type in your domain name, and click 'Whois'.

The page that follows will show your domain name information.
Generally you will see the following:

Domain Name: [Your Domain Name]
Registrar: [The Registrar]
Whois Server: [Whois server]
Referral URL: [Registrar Web Site]
Name Server:
Updated Date: [ Last updated date]


The value to the right of the 'Referral URL' is your registrar's web site. Most reputable registrars have web-based control panels to complete the process.

If you do not see this information at all, your registrar is OpenSRS. The OpenSRS website is http://www.opensrs.net.

What you are actually doing is changing the nameserver entries for your domain. These are the nameservers you will need to use:

• ns.active-sites.com
• ns2.active-sites.com
• ns3.active-sites.com


After the nameserver changes are complete, the information must propagate throughout the internet. This generally takes about 2-3 days, depending on the competence of your registrar.

TODAY'S DATE: 2008-August-28, Thursday, 13:31:46



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